"Historical sourcing arrangements were singularly about labor arbitrage - something offshore-centric advisors and provider organizations still advocate. Progressive providers and sourcing teams recognize that the future is less about shorelines instead of focusing their attention and results on knowledge delivery and process adaptability. Costs are still a factor, but they take on far less prominence for organizations struggling with new consumer models and evolving product offerings." -- from Globalization 4.x, Sourcing the Flat Corporation